Maxtouch is an authorized partner of Avaya Communications in UAE. Avaya is a global company that specializes in business communications and collaboration solutions. It provides a range of products and services designed to help organizations improve their communication, collaboration, and customer engagement.
Avaya offers solutions for unified communications and collaboration, which integrate various communication channels such as voice, video, messaging, and conferencing into a unified platform. This helps organizations streamline communication and collaboration among their employees.
Avaya is well-known for its contact center solutions, which enable organizations to manage customer interactions effectively. These solutions often include features such as automatic call distribution, interactive voice response, and analytics to enhance customer service.
Avaya provides cloud-based communication solutions, allowing businesses to leverage the benefits of hosted services. This includes Avaya Cloud Office, a cloud-based unified communications solution that integrates voice, messaging, and collaboration tools.
Avaya offers networking solutions to support the infrastructure required for effective communication. This includes both hardware and software solutions for data networking, wireless networking, and security.
Avaya assists organizations in their digital transformation journey by providing consulting and professional services. This may involve upgrading communication systems, implementing new technologies, and optimizing workflows for improved efficiency.
Avaya manufactures a range of devices such as IP phones and video conferencing systems that are compatible with their communication solutions.
